Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Simple Goods™. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During high-demand periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

  • Metro Cities: 4–8 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–14 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders.
  • Shipping charges, if applicable, will be displayed at checkout before payment.

Cash on Delivery (COD)

  • Cash on Delivery is available for eligible pin codes across India.
  • Additional COD handling charges may apply and will be shown at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided).

You can track your order using the tracking details sent after dispatch.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to:

  • Incorrect address
  • Unreachable customer
  • Repeated delivery failures

the package may be returned to us.

Delayed Shipments

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Courier service disruptions
  • Public holidays
  • High order volumes

We appreciate your patience and understanding.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Order number
  • Photos of the product
  • Photos of the packaging

Our team will review the issue and provide a suitable resolution.

Address Changes

If you need to modify your shipping address, please contact us as soon as possible after placing your order. Address changes may not be possible once an order has been dispatched.

Contact Us

For any shipping-related questions, please contact us:

Simple Goods™
Email: mysimplegoodsco@gmail.com
Customer Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST

Thank you for shopping with Simple Goods™. We appreciate your trust and look forward to serving you.